I am so upset over Sony Ericsson’s PC suite for SmartPhone. Every since I used it, I realised that Sony Ericsson needs to employ better developers. I’ve had Sony Ericsson’s P1i for a couple of months now and honestly the phone is great.
I used to carry 3 items (iPod, HP IPaq and W810i) around with me all the time. Now, I have a 2GB memory stick on my P1i which has every almost every function those items have. In fact now I have a QWERTY pad along with me all the time. 
Well besides having to carry one instead of three, I have a built-in function called the Business Card Scanner. It is honestly a great function. It works like my Flatbed Scanner with the OCR but instead, I have to take a picture of the Business Cards I want the system to add to my contacts.
Well everything was perfect until I decided to upgrade my software. So I did these following steps:
- Installed Sony Ericsson PC Suite for Smartphone, which was included in the box.
- Downloaded and installed the Sony Ericsson P1i Update Service software.
- Used the Backup Manager that came along with SE PC Suite to backup every single content of my phone.
- Ran Update Service following the steps provided in the software.
- Lastly tried to Restore my backup onto my phone.
Guess what? It didn’t work!!! Ran a full backup and the PC Suite froze at like the 30th percent with a message “Mobile phone not responding….”. I selected all these to restore:
- Contacts
- Calendar
- Notes
- Unified Inbox
- Settings
- Multimedia
- 3rd Party Applications
Bull Poop!!! I tried to run it 3 times and still didn’t work. When did the phone stop responding? When the PC Suite rebooted the phone and P1i screen prints “Restore in progress”. Its a piece of shit I tell you.
I googled in hope that someone would shed light on me. That was when I discovered previous versions of Sony Ericsson SmartPhones had a similar problem too. In case you are wondering, the phone models I am talking about are SE’s P990i and M600i and their variations. I am so bloody disappointed. I can’t believe it could hang on me when I feel the phone had been great all the time.
Well now comes to the shitty part of trouble shooting. I can’t possibly let go of my backups. I’ve already lost all my Contacts and stuff 2 months ago. Can’t let this happen again. So I tried to restore one item at a time.
I went down the list of priorities as such:
- Contacts - Success!
- Calendar - Success!
- Notes - Success!
- Unified Inbox - Success!
- Settings - Success!
- Multimedia - Success!
- 3rd Party Applications - Success!
Wierd isn’t it? It works when you try to restore one item at a time but not when you select all. How can this be? Software problem!!! Developers at Sony should look into this. I didn’t have this problem with Nokia E65 when I helped my brother do an upgrade.
What’s the point of having a full restore function when it doesn’t work??? And if the problem had been surfaced by the users of the previous models, why isn’t the problem solved still? Can’t possibly blame Symbian for Sony Ericsson’s PC Suite, could we?…
Deen Yusoff
Elvenarsha Mok
barakathunnisha
January 24th, 2008 at 11:27 am
[...] Original post by Online Secrets [...]
May 27th, 2008 at 1:35 pm
I am also upset over Sony Ericsson’s PC suite for SmartPhone. I’ve had Sony Ericsson’s P1i for a couple of months now and honestly the phone is great.
I have a 1GB memory stick on my P1i which has every almost every function those items have. In fact now I have a QWERTY pad along with me all the time.
Well everything was perfect until I decided to upgrade my software. So I did these following steps:
Installed Sony Ericsson PC Suite for Smartphone, which was included in the box.
Downloaded and installed the Sony Ericsson P1i Update Service software.
Used the Backup Manager that came along with SE PC Suite to backup every single content of my phone.
Ran Update Service following the steps provided in the software.
Lastly tried to Restore my backup onto my phone.
Guess what? It didn’t work!!! Ran a full backup and the PC Suite froze at like the 30th percent with a message “Mobile phone not responding….”. I selected all these to restore:
Contacts
Calendar
Notes
Unified Inbox
Settings
Multimedia
3rd Party Applications
Bull Poop!!! I tried to run it 3 times and still didn’t work. When did the phone stop responding? When the PC Suite rebooted the phone and P1i screen prints “Restore in progress”. Its a piece of shit I tell you.
I googled in hope that someone would shed light on me. That was when I discovered previous versions of Sony Ericsson SmartPhones had a similar problem too. In case you are wondering, the phone models I am talking about are SE’s P990i and M600i and their variations. I am so bloody disappointed. I can’t believe it could hang on me when I feel the phone had been great all the time.
Well now comes to the shitty part of trouble shooting. I can’t possibly let go of my backups. I’ve already lost all my Contacts and stuff 2 months ago. Can’t let this happen again. So I tried to restore one item at a time.
I went down the list of priorities as such:
Contacts - Success!
Calendar - Success!
Notes - Success!
Unified Inbox - Success!
Settings - Success!
Multimedia - Success!
3rd Party Applications - Success!
Wierd isn’t it? It works when you try to restore one item at a time but not when you select all. How can this be? Software problem!!! Developers at Sony should look into this. I didn’t have this problem with Nokia E65 when I helped my brother do an upgrade.
What’s the point of having a full restore function when it doesn’t work??? And if the problem had been surfaced by the users of the previous models, why isn’t the problem solved still? Can’t possibly blame Symbian for Sony Ericsson’s PC Suite, could we?…
i am also agree with the who had post this forum because i am also facing the same problem so i gone to sony service they told me that there is a fault in circuit board and it has to be raplaced with a new one i had given in mulund service centre
till now 12 days had passed they not given me my p1i saying that the circuitboard is sent to chennai and there is not extar manufacturing of board due to this we cant give the phone now they are saying come within 3days i am fadeup with these sony service and p1i
i am requesting sony to look on this matter and tofind solution on it by upgrading there new upgrading version